Washing Machine Advice – Filters

Most washing machines have a filter that is accessible from the front of the machine.



Iif you have one of these machines then you should check this filter once a month to clear out any debris that has collected there such as coins, hairclips, small toys.

To check simply open the flap and unscrew the filter.  However you must be careful to screw it back in properly to prevent cross threading and leaks afterwards.  If you clear your filter regularly it can prevent problems such as smelly machines and drain/spin faults.

Dishwasher Advice – Powders/liquids

All dishwashers need Salt, Rinse aid and Cleaning powder/liquid.  Even if you buy products that claim to do all 3 of these jobs it’s always best to use separate salt and rinse aid anyway.  The Salt is part of the water softener in the dishwasher if you do not put salt in yours it can eventually cause non soft water which gives bad wash results.


We recommend Finish products for dishwashers, this is because they only produce products for dishwashers and they give the best wash results.

If you are finding poor wash results but you have heat and everything seems to be working correctly, you should run a finish dishwasher cleaner through and then switch to finish products.



Tumble Dryers

There have been many reports of the last few years about tumble dryers catching fire, and there have been recalls by some manufacturers

If you own a Indesit, Hotpoint, Creda, Swan or Proline dryer that was manufactured between April 2004 and September 2015 then your machine could be a fire risk and you need to check if it’s faulty.  Locate the serial code and model number (found on the back of the dryer) and enter it into the online checkers at




Affected customers can also call 0800 151 0905

Even if your model is not one particularly at risk there are some maintenance steps you should all take to eliminate risk as all dryers can catch fire if they haven’t been looked after.

  1. Always clear the fluff from the filter after every use
  2. Make sure any vents are not blocked
  3. If it is a condensing model, take out the condensing unit and clean that thoroughly when needed.
  4. Most importantly, NEVER leave your dryer on when you are out.



Washing Machine Advice – Bad smells and mould

After a while washing machines can begin to start to smell and get black mould around the door seal, a way of preventing/slowing down this process is by leaving the washing machine door open after use until it has dried out, warm wet environments create the mould.  Also due to living in a hard water area we recommend you use a descaler at least twice a year with the machine empty to give it a good clear out of any limescale buildup.

Calgon is a water softener which will prevent a little bit but won’t stop it in an area like ours.

However sometimes the build up of mould is so bad the only option is to replace the door seal, which is a reasonable cost to do.




Fridge/Freezer advice – Winter faults

We don’t currently work on Fridges or freezers however we can give some advice regarding some common/small problems with them.

As we come into winter and colder temperatures some fridges and freezers will appear to be not working, especially if they are located in a garage/shed/conservatory that has extremes in temperature.  Most modern fridges and freezers have an ambient temperature detectors so if the temperature is very low outside it will stop working as it doesn’t need to do any  cooling.  When the temperature rises it will then start working again.

If you need to resolve this issue open both doors and leave for a few minutes and come back and it should be running.



Welcome to 123 Domestic Appliances

123 Domestic Appliances is a small family run business based in Southampton, we cover most of South Hampshire, and offer a same day/next day service to our customers.  We offer low cost repairs in a timely fashion, repairing most appliances on our first visit.  All work is guaranteed for 12 months and most of our work is through recommendations and regular customers as our reputation is our most important asset.


We repair

  • Washing Machines
  • Washer Dryers
  • Dishwashers
  • Tumble dryers – Vented and Condensing
  • Electric Ovens, hobs, hoods
  • Integrated appliances


 Brands we repair

  • Bosch
  • Neff
  • Zanussi
  • Belling
  • Indesit
  • Baumatic
  • Smeg
  • Hoover
  • Hotpoint
  • Whirlpool
  • Beko
  • Ariston
  • AEG
  • Creda
  • Diplomat
  • Hygena
  • Candy
  • Lamona
  • Amica
  • Fagor
  • Plus other manufacturers of appliances


Areas we cover

Southampton and the surrounding areas up to Winchester, across to Fareham and Totton

  • Southampton
  • Bitterne
  • Sholing
  • Woolston
  • Netley
  • Hamble
  • Weston
  • Lowford
  • Bursledon
  • Warsash
  • Botley
  • Locks Heath
  • Park Gate
  • Hedge End
  • West End
  • Townhill Park
  • Thornhill
  • Chandlers Ford
  • Eastleigh
  • Fair Oak
  • Boyatt Wood
  • Otterbourne
  • Bassett
  • Swaythling
  • Portswood
  • Highfield
  • Ocean Village
  • City Centre
  • Town Centre
  • Shirley
  • Lordswood
  • Lordshill
  • Nursling
  • Millbrook
  • Netley Abbey
  • Totton
  • Rushington
  • Barton
  • Polygon
  • Romsey
  • Chilworth
  • North Baddesley
  • Rownhams
  • Maybush
  • Coxford
  • Aldermoor